Terms & Conditions

Welcome to the official website of Sri Senthilvel Theatre, located in Shakthi Nagar, Seevalaperi Road, Palayamkottai, Tirunelveli. These Terms & Conditions govern your use of our website and online ticket booking services. By accessing our website or purchasing movie tickets, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please refrain from using our website or services.

Ticket Bookings

All movie tickets are subject to availability at the time of booking. A booking is confirmed only after successful payment and the generation of a booking confirmation or e-ticket.

Customers are responsible for verifying the movie title, show date, show time, number of tickets, and seat selection before completing the booking. Sri Senthilvel Theatre cannot be held responsible for bookings made with incorrect details provided by the customer.

Ticket Pricing

Ticket prices are determined in accordance with applicable regulations and may vary depending on the movie, show timing, seating category, or special events.

Theatre management reserves the right to modify ticket prices, convenience fees, promotional offers, or discounts at any time without prior notice.

Cancellations and Refunds

Unless otherwise stated for a particular booking or promotional offer, all ticket bookings are final and cannot be cancelled, exchanged, or refunded once confirmed.

In the event that a show is cancelled due to technical issues, operational requirements, or other unforeseen circumstances, refunds or alternative arrangements will be handled in accordance with the applicable booking platform’s policies and theatre management’s discretion.

Entry to the Theatre

Entry is permitted only upon presentation of a valid ticket or electronic booking confirmation.

Management reserves the right to deny entry if:

  • The ticket is invalid, altered, duplicated, or has already been used.

  • The customer arrives after the permitted entry time, where applicable.

  • Theatre rules or applicable laws are violated.

For security and operational reasons, customers may be requested to cooperate with security checks before entering the premises.

Theatre Rules

To ensure a safe and enjoyable experience for all guests, visitors are expected to follow theatre policies at all times.

This includes:

  • Treating fellow patrons and theatre staff with respect.

  • Maintaining appropriate behaviour during screenings.

  • Following safety instructions issued by theatre personnel.

  • Refraining from any activity that disrupts the viewing experience of others.

Sri Senthilvel Theatre reserves the right to remove any individual whose behaviour is considered disruptive, unsafe, unlawful, or offensive without any obligation to provide a refund.

Food and Beverages

Outside food and beverages are not permitted inside the theatre premises unless specifically authorised by theatre management.

Food and beverages purchased within the theatre should be consumed responsibly, and guests are requested to help maintain the cleanliness of the premises.

Show Timings

While every effort is made to adhere to scheduled show timings, screenings may occasionally be delayed, postponed, or cancelled due to technical issues, government directives, weather conditions, film distributor requirements, or other operational circumstances beyond our reasonable control.

Sri Senthilvel Theatre shall not be liable for any indirect inconvenience, travel expenses, or consequential losses arising from such changes.

Website Usage

Users agree to use this website only for lawful purposes.

You must not:

  • Attempt to interfere with the website’s operation or security.

  • Make fraudulent or unauthorised bookings.

  • Misuse any content or intellectual property displayed on the website.

  • Use automated tools or software to manipulate ticket availability or booking systems.

Any misuse may result in cancellation of bookings and restriction of access to our services.

Intellectual Property

Unless otherwise stated, all content on this website—including logos, text, graphics, photographs, design elements, and other materials—is the property of Sri Senthilvel Theatre or its respective licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used for commercial purposes without prior written permission.

Limitation of Liability

Sri Senthilvel Theatre strives to provide accurate information and uninterrupted online services. However, we do not guarantee that the website will always be error-free or continuously available.

To the fullest extent permitted by law, Sri Senthilvel Theatre shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Website downtime or technical issues.

  • Booking interruptions caused by third-party service providers.

  • Payment gateway failures.

  • Circumstances beyond the reasonable control of the theatre.

Changes to These Terms

Sri Senthilvel Theatre reserves the right to modify these Terms & Conditions at any time without prior notice. Updated versions will be published on this page with the revised effective date. Continued use of the website following any changes constitutes acceptance of the updated Terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or the services provided by Sri Senthilvel Theatre shall be subject to the jurisdiction of the competent courts in Tirunelveli, Tamil Nadu.

Contact Us

For any questions regarding these Terms & Conditions, ticket bookings, or our services, please contact Sri Senthilvel Theatre through +91 63839 03242

Thank you for choosing Sri Senthilvel Theatre. We look forward to providing you with a safe, comfortable, and enjoyable movie-going experience.